Monday, September 22, 2008

Ordering Pet Products Online

It is one thing to buy pet food and treats in the store where you can actually read all of the ingredients and see where the product is made. But what about shopping online for pet supplies? This is very convenient and you can see varieties not available in a lot of stores. There are a several very reliable sites— www.petfooddirect.com , www.petsmart.com , www.petco.com , to name just a few.

But you mostly are not able to see the country of origin for food or toys—especially worrisome for consumables. For instance, there was a pet chew with the brand name Dingo—you’d think it would be from Australia, perhaps? When it arrived, the package stated the chew came from China. Back it went, maybe not to China, but to the company from whence it came. If the information on the country of origin of this product had been there on the website, the order never would have been placed.

This was mentioned to the company and the reply was something like they didn’t have enough space to put where every product was made. Not much of an excuse, especially considering these bones, chews and treats are going to be given to peoples’ beloved pets, who can’t complain if something they just ate is making them sick. The chances that any of these products could be harmful are probably slim. These are big companies and they know what they re doing for the most part. But putting up a few more lines of text indicating the origin of a product—especially anything to be eaten—seems easy enough. And if they don’t know where these items come from, then shame on them.

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